ZapPix privacy policy

This Privacy Policy (hereinafter referred to as the “Policy”) aims to clarify the manner and scope in which the ZapPix Player (hereinafter referred to as the “App”) collects, uses, stores, shares, and protects users‘ personal information, applicable to all users using this App globally. This Policy strictly complies with international data protection-related regulations (including, but not limited to, the European Union‘s General Data Protection Regulation (GDPR), the United States‘ California Consumer Privacy Act (CCPA), Singapore‘s Personal Data Protection Act (PDPA), and others), adequately protecting users‘ rights to information, control, and privacy.

By using this application, you indicate that you have read, understood, and agreed to all the terms and conditions of this Policy. If you do not agree with any of the contents of this Policy, do not download, install, or use this application.

1. Definition and Scope

1.1 Core Definitions

1.1.1 Personal Information: Means various types of information that can be identified and associated with a specific natural person, including but not limited to device information, usage behavior data, etc., excluding information that cannot be identified as a personal identity after being anonymized or de-identified.

1.1.2 Anonymized Data: Means information that, after processing through technical means, cannot be identified, associated with any specific natural person, and cannot be restored in a reasonable manner, and does not possess personally identifiable attributes.

1.1.3 Users: Refer to natural people who download, install, and use this App, regardless of country or region, all of whom are subject to this Policy.

1.2 Applicability Scope

1.2.1 This policy covers all functional modules of this application, including but not limited to core functions such as local video import, video playback, video management, playback settings, and all subsequent updates for services.

1.2.2 This Policy does not apply to third-party applications or services. If users switch to third-party platforms through this Application (such as third-party cloud storage, third-party tools), their privacy protection follows the third-party privacy policy, independent of this Application.

2. Information Collection and Use

2.1 Types of Information Collected

2.1.1 Basic Device Information: To ensure the proper operation of the application and to optimize playback compatibility, the application collects basic information about the user’s device, including the device model, operating system version, processor model, storage capacity, and unique identifier (non-personally associated) of the device. This information is used only for application functionality purposes and is not associated with the user’s personal identity.

2.1.2 Usage Behavior Data: Collects behavioral data related to users‘ use of this application, including video import records, playback history, playback settings (such as doubling, volume, brightness adjustments), video management actions (renaming, deletion), for the purpose of optimizing application functionality, fixing technical vulnerabilities, and improving user experience.

2.1.3 Permissions Related Information: This Application requires file access permissions on the user‘s device, only for reading and importing the user’s local video files, does not collect or upload any local video content itself, nor does it obtain any other file-related information on the device.

2.2 Purpose of Information Use

2.2.1 Provide Core Services: Used to enable basic functions such as local video import, playback, and management, ensuring the application runs smoothly and ensuring that users can normally use all the functionality of this application.

2.2.2 Optimize the product experience: Based on user usage behavior data, optimize application interface interactions, improve playback stability, and adapt to more video formats, providing users with a more tailored user experience.

2.2.3 Compliance and Security: Use of relevant information to comply with applicable international data protection regulations, to respond to legal investigations, subpoenas, or orders from judicial and regulatory authorities, to safeguard users‘ legitimate rights and interests, and to ensure the security of application operations.

3. Information Storage

3.1 How and Where to Store Information

3.1.1 The user‘s personal information collected by this Application is prioritized to be stored on the user‘s local device, stored using cryptographic technology in the device’s local storage space, not uploaded to this Application server, ensuring that the information is secure and controllable.

3.1.2 If the user turns on the cloud sync feature (if applicable), the related information will be stored on third-party cloud servers (such as AWS, Google Cloud, Microsoft Azure) that comply with international privacy standards, all located in global compliant data centers, and strictly comply with the regional data protection regulations.

3.2 Storage Period

3.2.1 User information stored locally will be retained for the duration of the user‘s use of this App, and after the user uninstalls this App, all related information stored locally will be automatically deleted and cannot be recovered.

3.2.2 Cloud sync information (if any) will be stored until the user actively signs out of their cloud account and deletes the sync data; users who have not used the cloud sync feature for more than 180 days will have their cloud sync data automatically cleaned up, and users will be notified in advance through an application message before the cleanup.

4. Information Sharing and Disclosure

4.1 Information Sharing

4.1.1 This App does not actively share user personal information with any third party, unless obtained with explicit written consent or electronic authorization from the user, and only shares the minimum amount of information required to achieve authorized purposes.

4.1.2 To ensure the proper functioning of the Application and provide technical support, this Application may share anonymized data with third-party service providers (such as server operations, security detection providers), which third parties may not use for other purposes than those stipulated in this Policy, and must strictly comply with international data protection regulations.

4.2 Information Disclosure

4.2.1 When the disclosure of user information is required in accordance with applicable international laws and regulations, legal investigations, subpoenas, or orders from judicial or regulatory bodies, this App will make the disclosure in accordance with law and compliance, and will endeavor to notify users within the legal limits permitted (unless prohibited by law).

4.2.2 To protect users‘ legitimate interests, maintain the proper operation of this Application, or respond to emergency situations (such as preventing fraud, ensuring cyber security, preventing serious illegal violations), users‘ information may be disclosed to a reasonable extent, and the disclosure scope is limited to what is necessary to achieve emergency purposes.

5. Information Security Protection

5.1 Technical Protection Measures

5.1.1 This Application uses industry-leading cryptographic technologies (such as AES-256) to cryptographically protect information stored locally by users and synchronized with the cloud from unauthorized access, tampering, disclosure, or loss.

5.1.2 Application security is regularly detected, updated, remediated for potential security vulnerabilities, optimized for security protection, and secured for application operating environments, while rigorous audits of third-party service providers are conducted.

5.2 User Security Responsibility

5.2.1 Users should properly safeguard their devices and rights to use this Application to prevent others from unauthorized use of this Application and access to user information; if the device is lost, stolen, or their rights are compromised, appropriate measures should be taken (such as remote locking and uninstalling the Application) to prevent information from being obtained illegally.

5.2.2 If users discover an information leakage, security anomaly, or suspected violation of usage, they should immediately contact this Application Customer Service, and we will assist users in addressing the issue in a timely manner to reduce the security risk.

6. User Rights

6.1 Information Access and View Rights

6.1.1 Users can view their device information, usage behavior data, and authorization status at any time in the “Settings” module of this application, clearly understanding the details of information collection and use.

6.2 Information Correction and Deletion Rights

6.2.1 Users can correct their playback settings, personal preferences, and other information at any time. They can manually delete playback history, import records, and other usage data. Once deleted, it cannot be recovered.

6.2.2 When users uninstall this application, all personal information stored locally will be automatically deleted; if using the cloud sync feature, synchronized data can be manually deleted through the cloud account, and the storage and use of that data will immediately stop after deletion.

6.3 Rights to revoke permissions

6.3.1 Users can revoke relevant permissions such as file access to this Application at any time through the device system settings. After revocation, this Application will no longer be able to provide related functionality, but this does not affect the normal use of other functionality.

6.4 Complaints and Rights to Complaint

6.4.1 If users believe that their privacy rights have been violated, or have objections to the collection and use of information, they can submit complaints and complaints through the contact details agreed in this Policy, and we will respond and process them within 15 working days.

7. Policy Updates and Notifications

7.1 Policy Updates

7.1.1 This Application will periodically update this Policy in accordance with updates to international data protection regulations, adjustments to product features, and user feedback. Updated policies will supersede the original policy and have equal legal effect.

7.1.2 After updating this Policy, users will be notified in a pop-up window when the Application is launched. By continuing to use this Application, users agree to all terms and conditions of the updated Policy.

7.2 Notification Methods

7.2.1 Updates to the policy and privacy-related notifications of this App will be notified to the Users through the App pop-up window, in-site messages, etc., to ensure that the Users are promptly informed about the relevant changes.

8. Contact and Dispute Resolution

8.1 Contact information

8.1.1 If you have any questions, complaints, suggestions regarding this Policy, or need assistance with privacy-related issues, please contact us via the following email address: shalamanov@rinamig.com.

8.1.2 We will respond to your email within 15 business days after receiving it. We will take your relevant claims seriously to ensure your legitimate rights and interests.

8.2 Dispute Resolution

8.2.1 The interpretation and enforcement of this Policy are governed by international data protection laws and regulations. If a dispute arises between the user and the application operator regarding privacy protection, it should first be resolved through friendly negotiation.

8.2.2 If a negotiation fails, either party has the right to bring a lawsuit to the court with jurisdiction where the entity operating this application resides to resolve the relevant dispute.